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Cannot change clock face in app

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‎03-31-2019 21:07

‎03-31-2019 21:07

I updated my Versa and went to change my current clock face as I believe that it's not compatible with the update because it is showing my steps and etc as "undefined". So I open the app and click on clock faces then "All Clocks" but it's like it's stuck loading, nothing comes up, no error message no nothing. Is there a fix for this if the app andy versa are all up to date? 

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21 REPLIES 21

‎04-06-2019 23:14

In response to Teenie95

‎04-06-2019 23:14

Yes, it did resolve itself. Thank you!
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‎04-08-2019 07:32

In response to Teenie95

‎04-08-2019 07:32

@Teenie95 @Salonika I'm so glad for the great news. It's great to hear that the issue has been resolved. Thank you for posting the update here guys.

 

I'd like to invite you both to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you guys in our Fitbit Community more often! 😀

JuanJo | Community Moderator

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