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Cannot swipe on versa

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‎11-07-2020 18:07

‎11-07-2020 18:07

After charging my versa today. I can no longer swipe up or across on my versa. I can swipe down to see notifications but can’t even clear them. What can be wrong? And if I had to do a factory reset, can I do this without having access to the settings? 

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‎11-08-2020 01:07

‎11-08-2020 01:07

Hi @SunsetRunner have you tried a restart? 

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‎11-08-2020 02:55

In response to Rich_Laue

‎11-08-2020 02:55

Yes I did. Twice 

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