05-06-2018 18:30
05-06-2018 18:30
I like to change bands and find that I am wrecking my nails with the pins. Is there a tool that would be helpful in doing this?
I liked that the Blaze had a frame so I didn’t need to bother with the pins
07-30-2018 16:05
07-30-2018 16:05
I have 2 bands that are easy and broke one of the pins with a silicone band. Ordered another from a different seller on Amazon and.....yep you guessed it. I can't get this band in either! 😕
07-30-2018 16:12
07-30-2018 16:12
I have a few bands that I can now change without much problem but I have a few that the pins will not go in and therefore can’t use. This is frustrating. In my opinion biggest flaw of the Versa
07-30-2018 16:15
07-30-2018 16:15
07-30-2018 16:16
07-30-2018 16:16
The button on my pin popped today. I have only had this Versa for 3 months and now my battery has started to only charge to 95%. Nice watch style poor execution, very poor product.
07-30-2018 16:22
07-30-2018 16:22
Have you contacted Fit Bit support?
They are very good about helps with any problem you have. I’ve had questions on mine and they were very helpful. They did listen to me with changing of bands and referred me to this site to get advise from others.
Your Versa may still be under warranty so definitely contact them
Good luck
07-30-2018 17:38
07-30-2018 17:38
10-07-2018 18:35
10-07-2018 18:35
After about 4 hours of trying and breaking my nails, I finally figured it out. You need to hold the strap at almost 90 degrees to the Fitbit. The band is not supposed to lay flat or flush but curved. I couldn't get the straps on the first 50 times because I kept trying to insert the straps at 45 degrees. Insert the pin at almost 90 degrees and tada!
10-23-2018 13:39
10-23-2018 13:39
My finger is so sore after trying to change bands earlier. I like this tracker but, changing the bands is so painful!! Should not be that hard.
10-23-2018 13:49
10-23-2018 13:49
10-23-2018 15:08
10-23-2018 15:08
10-23-2018 16:33
10-23-2018 16:33
I had a horrible time changing bands too but found out it's all in the angle of the strap. You have to hold the band almost at a 90 degree angle from the watch and it will pop in. Once the strap is popped in, it will not lay flat, but that is the way it's supposed to be. Hope that helps
10-23-2018 17:02
10-23-2018 17:02
I have been having better luck changing the bands. Learned I need to be patient
10-23-2018 17:03
10-23-2018 17:03
With time & patience I have had better luck changing the bands
10-23-2018 17:05
10-23-2018 17:05
I bought my bands from Amazon so not too expensive. I did get a leather one which is impossible to change
10-23-2018 17:06
10-23-2018 17:06
I agree. I struggled so much. My Blaze was a piece of cake to change but Versa is opposite
10-25-2018 10:20
10-25-2018 10:20
@SunsetRunner @SunsetRunner @disneydebc @Valeriemalerie Welcome to the Fitbit Community! It's great to have you here! Sorry to hear about your difficulties changing the Versa band. You could try using some tweezers to help in this matter and also check the video in our help article. Also thank you for sharing what helped you in this matter as it may help other members in the same situation.
I'll be around!
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
11-13-2018 15:26
11-13-2018 15:26
Just got a replacement Versa & had to put my band from my old versa on it. Struggled at first then read some community tips. Someone suggested a hair clip. I found a Bobby pin did the trick. Also watched video & realized I was pressing down instead of towards the middle. Once I used the bobby pin & pushed it the right way it came off & on easily.
11-13-2018 20:33
11-13-2018 20:33
Perhaps this video will help.