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Chat support won't work

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‎02-12-2022 01:07 - last edited on ‎08-24-2022 08:39 by Fitbit Moderator

‎02-12-2022 01:07 - last edited on ‎08-24-2022 08:39 by Fitbit Moderator

for some reason i was chatting yesterday and suddenly gets disconnected??? been trying to reach out to support for past 2 days but no help, tried different browsers, cleared cookies and what not, same **ahem** error every time

 

 

Moderator edit: format. 

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‎02-12-2022 01:45

‎02-12-2022 01:45

Hi @SunsetRunner  -  did you try from Fitbit App on the phone?

In the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

 

 

Author | ch, passion for improvement.

View best answer in original post

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2 REPLIES 2

‎02-12-2022 01:45

‎02-12-2022 01:45

Hi @SunsetRunner  -  did you try from Fitbit App on the phone?

In the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

 

 

Author | ch, passion for improvement.

Best Answer

‎02-12-2022 02:17

In response to Guy_

‎02-12-2022 02:17

hey thanks for letting me know about that option, works wonderful on phone app, thanks a lot lot

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