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Compatibility issue

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‎01-11-2020 20:10

‎01-11-2020 20:10

I just received a replacement versa2  

Only one of problems was the inability to receive text messages. Why would Fitbit send a replacement that still has compatibility issues?  Now I can’t even receive phone notifications

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‎01-11-2020 20:33

‎01-11-2020 20:33

Hi @SunsetRunner you try a restart of the Fitbit? Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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‎01-12-2020 19:01

In response to Odyssey13

‎01-12-2020 19:01

Have iphone8 which is on list. Will try another restart. Tempted to delete app and start over but it says I will lose my data so have not tried that yet. 

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