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Condensation In FitBit - Won’t Turn On

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‎07-14-2019 04:43

‎07-14-2019 04:43

I know FitBit Versa can be used in water and gotten wet, but it seems that one day at the pool with my toddlers in the shallow end had ruined it for good after a long time being devoted to this watch with no other issues. I’m positively devastated.

 

I have tried holding all reset buttons, two buttons, one button, charging it for hours on end after letting it dry, and it won’t even turn on. I’m so upset and can’t afford to replace this special gift from my husband. So disappointed the water feature seemed to not work at all for me. 😭 What can I do? 

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‎07-14-2019 10:43

‎07-14-2019 10:43

Hello @Nekotaru have you contacted Fitbit? 

For the link to Fitbit support, tap on your photo above. 

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