12-17-2019 07:46
12-17-2019 07:46
It seems that my Fitbit can't find my phone since tbe update. It says not connected however all data is there and battery power is not correct.
I have an LG Stylo 4 and no problems at all until the update so a fix needs to be made.
12-17-2019 07:54
12-17-2019 07:54
I am having same problem with iPhone 11 Pro Max
VERSA keeps showing a Bluetooth Pairing Failure with my iPhone 11 Pro Max - I follow the directions, but it keeps saying that they are not communicating
12-17-2019 11:09
12-17-2019 11:09
@Kathryn711 you say that your tracker can not find the phone, what is it that you want to soon the tracker?
@lschreno is the error your seeing from the Fitbit app, or are you on the phones BT screen? You do not want to be on the Bluetooth screen.
12-17-2019 13:20
12-17-2019 13:20
the error message LOST BLUETOOTH PAIRING appears on the screen when I access the Fitbit app --- not on the BT screen
If I go to the BT screen - it shows the Versa is connected
12-17-2019 13:27
12-17-2019 13:27
12-17-2019 14:30
12-17-2019 14:30
mine still is doing the same thing even after the update - powering the phone off -- and then powering the phone back on