help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dead fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-24-2020 08:48 - last edited on ‎08-15-2025 12:25 by Fitbit Moderator

‎02-24-2020 08:48 - last edited on ‎08-15-2025 12:25 by Fitbit Moderator

My fitbit Versa screen suddenly went black. Looked at forum threads for advice. Tried charging, cleaning connection points, rebooting - nothing. Can anybody help or is it terminal? Only had it 6 months. 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎02-24-2020 08:50

‎02-24-2020 08:50

Mine too! Trying to figure out how to contact them.

Best Answer
0 Votes

‎02-24-2020 08:52

In response to Felicity12

‎02-24-2020 08:52

Good luck! I'll keep watching for any advice or support. 😁

Best Answer
0 Votes

‎02-24-2020 08:58

In response to Lindsay61

‎02-24-2020 08:58

I'll let you know what they say if I can figure out how to get to tech support .

Best Answer
0 Votes