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Exercise not auto-logged

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‎01-15-2020 03:54

‎01-15-2020 03:54

Hi, 

 

I have a brand new Versa 2 and have set it to auto-log walks longer than 15'. Yesterday I went on a 45' walk. This appears in my active minutes, but wasn't logged as 1 of my 5 days of exercise. If I try to log it manually, it adds to my active minutes and steps, and miscalculates calories, which isn't what I want. Plus, having to log workouts defeats the whole purpose of getting a fitbit. Any way to fix this?

thank you

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‎01-15-2020 05:16 - edited ‎01-15-2020 07:01

‎01-15-2020 05:16 - edited ‎01-15-2020 07:01

Hi @christinazach , a lot of users are since yesterday complaining about the same problem. Seems to be a server issue. Untill this is fixed, you can manually log your exercises. On your Versa, go to exercises, press it and choose the one you're going to do. Press start and when you're finished, press stop and your exercise will be logged.

See also this: https://community.fitbit.com/t5/Versa-Smartwatches/Not-automatically-logged-exercises-yesterday/m-p/....

Regards kuzibri

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