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Extremely Slow Shipping

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‎04-06-2020 10:44

‎04-06-2020 10:44

I ordered my fit bit, and purchased overnight shipping, and it has been 5 days and still nothing has arrived.

I ordered on April 2, and it is now April 6. I am being told it will arrive tomorrow.

I was also told it "will arrive tomorrow" on April 2 when I messaged a live chat agent.

 

This is really poor service. They should advertise if they cannot maintain their shipping commitments.

 

Anyone else?

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3 REPLIES 3

‎04-06-2020 10:51

‎04-06-2020 10:51

There is a pandemic going on, all shipping has been delayed.

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‎04-14-2020 17:00

‎04-14-2020 17:00

I've had a similar shipping issue. What is irritating is that even if it is COVID related, they should put something on their website letting people know that when they order...

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‎04-24-2020 22:04

In response to John_himm

‎04-24-2020 22:04

There are messages back in 2016 with the same complaints. Fitbit has an issue with shipping and that is not covid related

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