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Firmware update - Versa 2

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‎03-28-2023 08:05 - last edited on ‎03-28-2023 12:31 by Fitbit Moderator

‎03-28-2023 08:05 - last edited on ‎03-28-2023 12:31 by Fitbit Moderator

Need help please. In my setting on my Fitbit Versa 2 it says it’s only version 35.70. And online shows it should be 38.6 and it won’t let me update in the app. I don’t have the pink update button. And it says it’s up to date and it’s not. I need it updated to even change the clock face. 

 

Moderator edit:  updated subject for clarity

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‎03-28-2023 08:26

‎03-28-2023 08:26

@jk098 Hi. How long have you had it? If it's brand new, it takes a couple days to get the update notification. 

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‎03-29-2023 07:51

‎03-29-2023 07:51

Beware of updating your firmware to the latest. I did that to mine and now it no longer tracks my heart rate or sleep. It's basically just a watch now. Lots of people have had the same problem after updating.

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