FitBit Versa - 4 Hour Battery Life

[Markioa]

When I initially recieved my Fitbit Versa I was getting around 2 to 3 days battery, it is now just over 12 months and lately I am only getting 4 hours battery life.  I have seen other posts and tried the below as instructed, however I am still only getting 4 hours.  Its very frustrating as I never listen to music through it, I just simply use it as a watch for recording sleep and exercise.  Is the battery dead? Does the watch need replcaing?

Steps I have tried as per other posts:

Please consider these tips when you want to conserve battery life:

• Make sure you're charging Versa fully each time. It can take up to 2 hours to fully charge your watch.
• Turn off All-Day Sync in the Fitbit app because it increases battery drain on both your watch and phone. Note that if you turn off All-Day Sync, certain apps including Weather won't work since data isn't being sent from the Fitbit app to your watch:
   
  1. From the Fitbit app dashboard, tap or click the Account icon 
  2. Find the option to turn off All-Day Sync.
• Turn off the option to wake the screen when you turn your wrist; instead, tap the screen to turn it on:
  • On your watch, press and hold the back button, then swipe to the quick settings screen > Screen Wake > Manual.
• If you don't need heart rate data, change the Heart Rate setting to Off. Note that the green LED continues to flash even if Heart Rate is turned off.
• Turn off call, text, calendar, and app notifications if you know you're going to receive many hundreds of notifications. A large volume reduces battery life:
  • On your watch, press and hold the back button, then swipe to the quick settings screen > Notifications > Off.
• Charge your watch more often if:
  • You play music or use the music controls frequently
  • You use apps that keep the watch's screen on or frequently access the internet
  • You use an interactive or animated clock face
• Don't receive reminders to move every hour. To get fewer reminders, make sure you walk 250 steps each hour, change the number of hours you want your stationary time monitored, or turn off the feature on days you don't need it.
• If you have many silent alarms set, consider deleting some. Each alarm you add up to the maximum of 8 reduces battery life by a small percentage. 
• Shut down Versa when it's not in use.

[LiliyaFitbit]

Welcome to the Fitbit Community, @Markioa. I am sorry for the delayed response.

I appreciate your participation in the Forums and sharing that your Versa battery is draining faster than expected. Thank you for providing the troubleshooting steps you tried. I understand how frustrating this is for you as you would like to continue using your watch and enjoying its features. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

Feel free to explore the discussions forums to Share Your Story, Get Fitter, Find Fitbit Friends, Sharing Recipes and much more.

If you have any questions, feel free to let me know.

[Markioa]

uys its only fair to update this post and say FitBit support were superb and replaced the Versa under warranty within 24 hours.

[LiliyaFitbit]

Hi @Markioa, thank you for your reply.

I am glad to hear that you had a great experience with our Support team and will receive a replacement. Thank you for posting the update here, I really appreciate your feedback. 

Enjoy the Fitbit experience. Keep on visiting the forums!