02-05-2020 08:45
02-05-2020 08:45
When I initially recieved my Fitbit Versa I was getting around 2 to 3 days battery, it is now just over 12 months and lately I am only getting 4 hours battery life. I have seen other posts and tried the below as instructed, however I am still only getting 4 hours. Its very frustrating as I never listen to music through it, I just simply use it as a watch for recording sleep and exercise. Is the battery dead? Does the watch need replcaing?
Steps I have tried as per other posts:
Please consider these tips when you want to conserve battery life:
02-10-2020 16:54
02-10-2020 16:54
Welcome to the Fitbit Community, @Markioa. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing that your Versa battery is draining faster than expected. Thank you for providing the troubleshooting steps you tried. I understand how frustrating this is for you as you would like to continue using your watch and enjoying its features. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.
Feel free to explore the discussions forums to Share Your Story, Get Fitter, Find Fitbit Friends, Sharing Recipes and much more.
If you have any questions, feel free to let me know.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
02-12-2020 08:25
02-12-2020 08:25
uys its only fair to update this post and say FitBit support were superb and replaced the Versa under warranty within 24 hours.
02-12-2020 14:38 - edited 02-12-2020 14:38
02-12-2020 14:38 - edited 02-12-2020 14:38
Hi @Markioa, thank you for your reply.
I am glad to hear that you had a great experience with our Support team and will receive a replacement. Thank you for posting the update here, I really appreciate your feedback.
Enjoy the Fitbit experience. Keep on visiting the forums!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.