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Fitbit Pay

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‎04-17-2018 12:17

‎04-17-2018 12:17

I just got my Versa over the weekend. I have set up my wallet for my B of A card. That all went fine.

My problem is every place I have tried to use my Versa to pay the machine says it can't read the card or it's not supported.

I will then use my Google Pay and it works fine.

Is anyone else having issues using their Versa to pay for stuff?

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8 REPLIES 8

‎04-17-2018 12:30

‎04-17-2018 12:30

I wish I could, no USAA support yet, good luck tho!

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0 Votes

‎04-17-2018 12:41

In response to Matt_Pebble_2

‎04-17-2018 12:41

My other bank is USAA so I am eagerly waiting for that support as well.

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‎04-17-2018 12:51

In response to ShyloS81

‎04-17-2018 12:51

Make sure you vote and comment in the suggestion thread:

 

https://community.fitbit.com/t5/Feature-Suggestions/USAA-pay/idi-p/2311409

 

I also tend to call USAA from time to time and ask them to add fitbit os to their supported platforms, last time i just did a chat while i was at work and talked to one of their customer support reps

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‎04-17-2018 14:29

‎04-17-2018 14:29

My bank is listed as being compatible with fitbit pay but I have yet to get it to successfully complete a transaction. Samsong Pay, on the other hand, works fine and paid for all the transaction fitbit pay couldn't. In other words Fitbit is giving me a **ahem**fit.

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‎04-24-2018 17:46 - edited ‎04-24-2018 17:47

‎04-24-2018 17:46 - edited ‎04-24-2018 17:47

I got mine successfully set up as well and even got an email from my bank stating it was good to go. But I also haven't been able to make a successful transaction yet.

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‎04-26-2018 16:07

‎04-26-2018 16:07

I am having the same issue. I added my Chase Visa card, and got confirmation from my bank that it was added. I tried to use Fitbit Pay to buy a soda at a vending machine, and the Versa had a checkmark saying that it worked, but the actual vending machine gave me a double beep and didn't give me any messaging that it read the chip. No error messaging either.

When I used Google Pay for my phone, it worked fine.

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‎05-17-2018 04:13

‎05-17-2018 04:13

So far I have the exact same problem. Very dissapointing, this is the reason I paid for the premium version and it won't work! In addition the battery is no longer able to go past a single day. I am very close to dumping Fitbit and going back to my old Pebble. 

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‎02-15-2019 09:52

In response to kb1086

‎02-15-2019 09:52

Same here!

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