Fitbit Versa 2 stopped vibrating

[tehtg]

My Fitbit Versa 2 stopped vibrating most of the time, just 1.4 years after I bought it.

I can see the alarms but it doesn't vibrate.

I tried resetting it by holding down the button for many seconds, and the problem still exists.

Is there something else I can do other than try another brand?

[EdsonFitbit]

Welcome to the Fitbit Community, @tehtg.

Thank you for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

I would recommend setting up your watch as a replacement device:

1. Tap the Today tab , and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

In addition, you can delete the silent alarms on your Versa 2 and set them up once again. For instructions, please visit this article.

Whether this doesn't work, please tell me if your watch vibrates when you reach your goals or receive notifications.

See you around.

[tehtg]

It seemed to be working for a couple of days and now it's back to missing some vibrations.

The watch has creatively discovered a new way to fail by missing scheduled notifications entirely, not just the vibration bit.

Is there a way to get this thing repaired without paying another $180 for a new one?

[EdsonFitbit]

Thank you for your response, @tehtg.

There is no reparation center to fix Fitbit products. The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

If you have any question, please let us know.