07-24-2019 00:53 - edited 07-24-2019 00:54
07-24-2019 00:53 - edited 07-24-2019 00:54
I've been using Fitbit Versa for the past couple of Months, and I'm facing this issue of Ghost steps Counting while driving and sometimes even when I keep it idle. My Versa counts atleast minimum of 500-700 Ghost steps for every 2 Kilometer driven. And it also counts 30-50 Steps when kept idle. Updated to Versa from the chepest Mi Band 3, and I regret this update, as my Mi Band 3 is extremely accurate when compared to Versa. Really Disappointed.
I'm Pretty sure that Fitbit can solve this issue via a Firmware Update, AND I HOPE IT HAPPENS SOON!!
07-24-2019 17:30
07-24-2019 17:30
@SunsetRunner, it's great to see that you've visited the Fitbit Community!
Let me help you with your Versa counting steps while driving. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example, this may happen when you are playing the drums, burping a baby or clapping. It can also happen when driving. You can negate these steps by logging a driving activity. You can try wearing your device on your non dominant hand but select that hand as dominant on the device’s settings to make it less sensitive to movement.
Let me know how it goes.
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