help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Versa LED light stopped working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-22-2019 04:46 - last edited on ‎03-29-2022 13:08 by Moderator Alum

‎05-22-2019 04:46 - last edited on ‎03-29-2022 13:08 by Moderator Alum

After 3 months of a new Versa face the LED light stop working again 

 

 


Moderator edit: subject updated for clarity

Best Answer
Labels:
0 Votes
5 REPLIES 5

‎05-22-2019 05:21

‎05-22-2019 05:21

Hi, do you mean that you installed three months ago another Clock Face and now the LED light stopped?  If yes, change it back to one developed by Fitbit itself and restart your Versa. 

Best Answer
0 Votes

‎05-22-2019 07:45

In response to SunsetRunner

‎05-22-2019 07:45

Did done,not my 1st rodeo. This has happened before. I've had this new
clock face for maybe 3 months. I'm over this versa.
Best Answer
0 Votes

‎05-22-2019 10:15

In response to Nellz1

‎05-22-2019 10:15

Hi, it's not the Versa that causing the problem but the Third Party Clock Face. Either they get outdated or are removed/not updated by the developer or removed by Fitbit itself whilst cleaning the Gallery.   

Best Answer
0 Votes

‎05-29-2019 09:06

In response to SunsetRunner

‎05-29-2019 09:06

Thank you for the information. I changed my clock face and so far my led
light has been working.
Best Answer
0 Votes

‎06-03-2019 21:04

In response to SunsetRunner

‎06-03-2019 21:04

Thanks for your help. I tried changing my clock face. It worked for about a month. Then it stopped. Changed clock face. Nothing. So now I've changed the clock face about 8 times now over the past 2 days. Nothing. LED light still not working. 

Best Answer
0 Votes