Fitbit Versa Lite Spotify?

[Dracinn]

I'm unable to install Spotify on my Lite, my app is on 3.11 and my Versa is on 38.33.1.30.

[Dunc0013]

I'm having the same issue. Version 38.33.1.30

[mmunicorns · Accepted solution]

I was able to get the update when I factory resetted the fitbit, after I spent hours working with customer service who did not help 

[Dracinn]

I took mine back to the Walmart after I saw the Versa 2 Cyber Monday deal so we'll see my experience with it.

[Abraham2048]

if Spotify does not work try reseting your watch and installing it again.

i hope this works for you!! 

[Meg0527]

Same issue.  How do u factory reset versa lite?