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Fitbit Versa Lite won’t update.

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‎11-16-2019 18:15 - last edited on ‎11-17-2019 12:07 by

‎11-16-2019 18:15 - last edited on ‎11-17-2019 12:07 by

I have been trying to update my versa lite for the past 2 days and it just won’t update at all. I have shut it down, reset and also factory reset. What else can I do?

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎11-17-2019 12:12

‎11-17-2019 12:12

Welcome to the Fitbit Community, @JellaJordan. 

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with updating your Fitbit Versa Lite. Thank you for your efforts to resolve this and providing the steps you've tried already. I recommend confirming the compete troubleshooting instructions in this help article: Why can't I update my Fitbit device?

 

Let me know if the issue persists, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-30-2019 03:52

In response to LiliyaFitbit

‎12-30-2019 03:52

I am having the same issue and I have followed your steps and it is still now working. 

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‎01-14-2020 01:47

In response to Cmw85

‎01-14-2020 01:47

Did you find a solution? Having the same problem

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