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Fitbit won’t sync

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‎03-17-2021 04:10

‎03-17-2021 04:10

My Fitbit Vera keeps saying it can’t find my device and help person tile me to factory reset and it hasn’t helped I’m angry frustrated and depressed can anyone help 

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‎03-17-2021 09:09

‎03-17-2021 09:09

Happened to me too! So I talked with customer support and she had me 1) turn off my Bluetooth 2) hold the side button on my Versa 3) after turning Bluetooth on (after about 10 seconds) open up the Fitbit app and it should sync. 

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‎03-17-2021 13:30

In response to LPGETFIT

‎03-17-2021 13:30

I have tried that but it didn’t work. I am going to have to contact customer support again thanks for ur help

Sent from my iPhone
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