Getting icon back on my iphone

[Sharonaflorida]

I had to delete the Fitbit icon from my phone. My Bersa 2 is synching properly but I can’t get the icon back because Fitbit thinks it’s already installed.

[SunsetRunner]

Hello @Sharonaflorida 

Try this: Hold down your finger in a blank space on your iPhone Home Screen. It makes all the icons wiggle about so that you can reorganise them. Look for the Fitbit App icon then long press on it and drag it to the spot you want it. If you have more than one page of apps on your iPhone after rearranging them, scroll through the pages either by flicking them left or right or tapping the white dots above the dock. The white dots indicate the number of pages. Organizing apps in folders is a good way to declutter Home Screen on iPhone. So, if you can’t seem to locate the installed app, then it could be inside one of those folders. Look inside the app folders to see if you can find it there. 
Another way to find missing apps on your iPhone is by using the Spotlight search. To do that, swipe downward on the Home Screen and type in the name of the app. If the app is installed, you’ll be able to launch it from here. Just long press on the Fitbit App and tap add to Home Screen.

Lastly if that doesn’t work look here for more tips: https://community.fitbit.com/t5/iOS-App/Fitbit-app-was-deleted-and-cannot-be-re-downloaded/m-p/51491...
 😃 let me know if this helps

[Sharonaflorida]

Thanks so much but the problem is that the fitbit icon is no longer
visible, and if I go to the Apple app store and open fitbit, it recognizes
that already have fitbit and doesn't give me the option of downloading it.
So: I can' download it again, nor can I find it!

Very frustrating, but thanks for reaching out to me.

[SunsetRunner]

Hello again @Sharonaflorida 

Try this: 

1. On your phone's settings tap General.
2. Tap iPhone Storage and find the Fitbit app.
3. Tap Delete App and reboot your phone.
4. Then try reinstalling the Fitbit app one more time.

You can also try swiping down in a blank space on your screen. A search bar will appear. Type Fitbit into the search bar. Once you find it log tap it and a pop up will appear. Tap delete app then restart your phone go back to the App Store and download again 

[Sharonaflorida]

Yay!! That worked. Thanks so much. I spent well over an hour on the web
yesterday, and no one had this simple solution for me.

I really appreciate it!

Sharon

[SunsetRunner · Accepted solution]

Woohoo happy dance! You are so very welcome @Sharonaflorida 😃 I’m happy I could help. If possible would you consider marking the post I gave you that did indeed provide you with a solution as a best answer. Doing so helps others find solutions if they are experiencing the same thing. Enjoy your Evening and as Always Happy Stepping!