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High step count on Fitbit Versa

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‎06-10-2019 14:46 - last edited on ‎06-12-2019 08:46 by Fitbit Moderator

‎06-10-2019 14:46 - last edited on ‎06-12-2019 08:46 by Fitbit Moderator

The step count on my fitbit has been over 30,000 steps. I did NOT walk that far. What can I do to fix it

 

 

Moderator edit: updated subject for clarity

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‎06-12-2019 08:47 - last edited on ‎06-17-2025 09:14 by Fitbit Moderator

‎06-12-2019 08:47 - last edited on ‎06-17-2025 09:14 by Fitbit Moderator

@dinney Welcome! Thanks for being part of our Community! Sorry for the delay in my reply.

Let me help you with your Versa's step count. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example, this may happen when you are playing the drums, burping a baby or clapping. It can also happen when driving. You can negate these steps by logging a driving activity. You can try wearing your device on your non dominant hand but select that hand as dominant on the device’s settings to make it less sensitive to movement.

Let me know how it goes.

Alvaro | Community Moderator

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