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How do I get my Weekly Report?

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‎02-15-2022 03:50 - last edited on ‎02-15-2022 13:12 by Fitbit Moderator

‎02-15-2022 03:50 - last edited on ‎02-15-2022 13:12 by Fitbit Moderator

How do I set up to get weekly report on my Versa Lite

 

Moderator Edit: Clarified subject

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‎02-15-2022 13:14 - edited ‎10-30-2023 04:10

‎02-15-2022 13:14 - edited ‎10-30-2023 04:10

Hi there, @NoreenBán. Welcome to the Community Forums. 

If you haven't done so yet, I suggest doing the following:

  1. Go to https://www.fitbit.com/user/profile/notifications 
  2. Find Weekly Summary, and make sure email is selected.
  3. If it's already selected, please un-check it and then save the changes. 
  4. After the changes are saved, please check once again the Weekly Summary option and save again. 
  5. Make sure the setting remains On. 

Please keep in mind that our system submits weekly report totals between Sunday night (11:59P) and early Monday morning. In order for our system to generate a complete week’s worth of data in a weekly report, the tracker must sync by Sunday night or early Monday morning to be included in the weekly report. Reports are sent out Mondays and continue through Tuesday of every week.

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-15-2022 13:14 - edited ‎10-30-2023 04:10

‎02-15-2022 13:14 - edited ‎10-30-2023 04:10

Hi there, @NoreenBán. Welcome to the Community Forums. 

If you haven't done so yet, I suggest doing the following:

  1. Go to https://www.fitbit.com/user/profile/notifications 
  2. Find Weekly Summary, and make sure email is selected.
  3. If it's already selected, please un-check it and then save the changes. 
  4. After the changes are saved, please check once again the Weekly Summary option and save again. 
  5. Make sure the setting remains On. 

Please keep in mind that our system submits weekly report totals between Sunday night (11:59P) and early Monday morning. In order for our system to generate a complete week’s worth of data in a weekly report, the tracker must sync by Sunday night or early Monday morning to be included in the weekly report. Reports are sent out Mondays and continue through Tuesday of every week.

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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