How do I set up the Versa 3 Controls?

[SunsetRunner]

I accidentally deleted the controls on Bluetooth. Any idea how to get them back so I can receive calls please

Moderator Edit: Clarified subject

[Guy_]

Hi @SunsetRunner  - try the following in the Fitbit App

• click profile photo, device photo
• click On-wrist calls and follow instructions

You can also check in your watch settings

• Vibration & audio
• Scroll to music controls & On-wrist calls
• turn on Versa 3 controls
• if Versa 3 controls doesn't appear in Bluetooth restart the phone
• then pair the Versa 3 controls from the phone's Bluetooth

[MarreFitbit · Accepted solution]

Hi there, @SunsetRunner. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

As @Guy_ has mentioned, please note that Versa 3 Controls might be listed as “Not Connected” in the list of Bluetooth devices on your phone. When you receive a phone call, the controls automatically reconnect. This feature requires more frequent charging.

If you continue having issues, try the following troubleshooting steps:

1. On the phone, turn Bluetooth off and back on.
2. Restart the Fitbit device once gain. For instructions, see How do I restart my Fitbit device?
3. Remove Versa 3 Controls from the list of Bluetooth devices on your phone.
4. Set up on-wrist calls again. For instructions, see How do I set up on-wrist calls on my Fitbit device?