How do I turn on Heart rate notifications on Versa 2?

[Thebirdman333]

Just got Versa 2 a few days ago.  This morning I got an update for it and said now my device can give me heart rate notifications.  However, I do not see that option in the app anywhere and the app IS updated.  Tried to follow instructions on the help/FAQ site/page but again I just did not see the option for HR notifications.

Can anyone assist?

Moderator Edit: Clarified subject

[CindyMFitbit]

Welcome to the Community Forums @Thebirdman333.

Thanks for the details shared in your post and for the troubleshooting tried prior posting. To turn on the notifications you can do the following: 

1. From the Today tab in the Fitbit app on your phone, tap your profile picture and then tap your Versa 2 icon 
2. Scroll down and tap High & Low Heart Rate.
3. Turn on High heart rate notification or Low heart rate notification.

Hope this helps. 

[Thebirdman333]

Thank you for replying Cindy.

Sadly I do not see those options - here is a screenshot of what I see:

http://imgur.com/a/z9h0Skm 

[CindyMFitbit]

@Thebirdman333 Thanks for getting back to me. 

I'm sorry to hear that Fitbit app is not showing you the options mentioned before. I appreciate the screenshot provided, but it seems that I'm not able to see it, do you mind to provide another one? You can find the instructions to attach the picture here. 

Catch you later. 

[Thebirdman333]

Sadly I don't see that option either - I am on mobile and do not have access to my computer at this time. Is the link to the photo not working for you?  

[CindyMFitbit]

Thanks for your response @Thebirdman333. 

Please note that I'm not able to open the link to see your picture. But let's check this help article How do I turn off/on Heart-rate notifications? Where you can find additional information.

See you around. 

[Minxy]

Hi 

Did you get this to work my settings are the same as yours my heart rate notifications don't come up .

Thanks Marie

[Minxy]

Hi Cindy I followed the link my settings are different to that and I have fit bit 2 how do I sort this ?

Thanks Marie

[Minxy]

 this is what mine looks like .

[SunsetRunner]

So is there no low heart rate alarm notification on Versa 2? I can’t find it anywhere. Only high level.

[Brigbrigs]

I also don't have that option under settings and the heart rate notifications aren't working for me.

[Rma2]

There is no heart rate option under the versa 2 icon. 

[Rma2]

Where did you find the high hr notifications?