How to update Versa firmware version

[Guy_]

Is there a way to get an immediate firmware update prompt without doing factory reset?

I tried removing the watch from the app and setting it up again but I don't get a tracker update prompt and can't load the clock I want.

Moderator Edit: Clarified subject

[Rich_Laue]

What version is your Versa at @Guy_ 

According to this doc version 32.70.8.0 is the latest.

[Guy_]

Thanks, that's the version I'm trying to get to, but how do you do that without a factory reset?

Is there another way to get the tracker update prompt in the apptapp be able start a firmware upgrade?

Is there a link which can be used to get the latest version (like downloading a clock or app)?

[Rich_Laue · Accepted solution]

I would contact fitbit, I would think they could release it to you.

[Pragya0929]

Hi,

my Versa firmware is stuck to 32.32.10.15. i want to upgrade to latest 32.70.8.0 as well. Could you please help me.

i have tried everything. factory reset, connecting/disconnecting, etc.. nothing worked.

Thanks,

Pragya

[Guy_]

Hi, Its an issue which I don't think is sortable by the user and it seems only Fitbit support can help you out.

It would be nice if Fitbit offered a user solution to this issue.

Good luck, I'm sure they will fix your watch in the meantime

Regards