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I'm not receiving notifications-Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-13-2018 11:22 - last edited on ‎10-18-2021 16:47 by Fitbit Moderator

‎06-13-2018 11:22 - last edited on ‎10-18-2021 16:47 by Fitbit Moderator

"Notification service not running.  A phone start is required to re-enable notifications on your tracker"

 

Of course they are running and a phone reboot does nothing.  I am not receiving any email or text notifications

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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1 REPLY 1

‎06-13-2018 23:35

‎06-13-2018 23:35

There seems to be a known bug causing this problem. Keep an eye on the following thread that has the latest updates from fitbit:

 

https://community.fitbit.com/t5/Android-App/quot-Notification-service-not-running-quot-error/td-p/27...

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