help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Incomplete syncing regarding Versa 2 with Galaxy S8 phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-08-2023 12:51

‎03-08-2023 12:51

I have a problem with incomplete syncing of the Versa 2 with my Galaxy S8 .  This only started month ago.   This watch isn't  a year old yet. There were no problems previously.  

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-08-2023 21:24

‎03-08-2023 21:24

Hi @Yankie57  - not sure how you know it's incomplete syncing but restarting the watch and logging out of the Fitbit App, swiping off the active window and in Android clearing the storage cache and force stopping it and the restarting the phone can help.

 

In the case some information is missing, after you login to the Fitbit App, click Edit, with the green popup, and this allows you to put back or move any missing goals or tiles, then click Done and sync.

Author | ch, passion for improvement.

Best Answer
0 Votes