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Information logging incorrectly Versa

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‎04-04-2019 18:12 - last edited on ‎10-15-2021 11:06 by Moderator Alum

‎04-04-2019 18:12 - last edited on ‎10-15-2021 11:06 by Moderator Alum

Everything is logging incorrectly!

 

 


Moderator edit: subject updated for clarity

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3 REPLIES 3

‎04-04-2019 18:16

‎04-04-2019 18:16

Hi, could you be more specific than only mentioning that everything is wrong? By your message I'm not able to try and help you.

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‎04-05-2019 06:54

In response to SunsetRunner

‎04-05-2019 06:54

I am sorry, Yes my Versa was over calculating in some areas to extreme
levels then for example at the same time saying I was completely inactive.
I could not edit stairs and steps or sleep. So why would it do this?
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‎04-05-2019 07:23

In response to RWBallato

‎04-05-2019 07:23

Hi, I do not know why your Versa is acting this way, but I can make a suggestion to solve this. Restart your Versa 4-6 times in a row by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. Usually this procedure solves a lot of these problems. Good luck!!

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