help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest firmware

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-22-2020 10:58

‎07-22-2020 10:58

I got a Versa lite a couple of days ago and it's running on an old firmware but there's no option anywhere to update it. I've tried EVERYTHING! Please help! 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-22-2020 12:21

‎07-22-2020 12:21

Hello @ylracb and welcome to the Help forums.  It's fairly common for a device to have a firmware update between the time it was manufactured and when you bought it.  Most users get an update notice within 24-48 hours of setting it up.  Fitbit rolls out firmware updates on a progressive basis to all users who need one.  Unfortunately, there is no way to force an update.  If you don't get an update in another day or two, contact Support. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes