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Left Button on Versa not working

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‎08-18-2019 20:25

‎08-18-2019 20:25

Hello,

 

I had just gotten my versa in November 2018 and my Left button is no longer working. Any ideas on how to fix the problem? I've tried cleaning it and I've tried using an aerosal can, but they didn't work.

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4 REPLIES 4

‎08-18-2019 20:30

‎08-18-2019 20:30

Hi @lcantu95 Is it physically not pressing, or it doing nothing on the Versa when you press it?

Try restarting it several times especially if it is physically pressing OK.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-18-2019 20:39

In response to NellyG

‎08-18-2019 20:39

It's not doing anything on the versa when I press it. I've tried restarting it but it hasn't resolved it.

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‎08-18-2019 21:32

In response to lcantu95

‎08-18-2019 21:32

Thanks for that clarification. I have flagged a moderator to come and help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-19-2019 11:08

In response to NellyG

‎08-19-2019 11:08

Nice to see that you're digging into the Forums @lcantu95.

 

@NellyG thanks for flagging this!

 

We appreciate you taking the time to research and troubleshoot the situation prior contacting us. Please do not worry, I have already requested customer support to create a case for your inquiry. They will be contacting you soon. 

 

If you have any further questions, please let me know! 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

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