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Locked Versa

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‎06-09-2019 19:31 - last edited on ‎06-11-2019 08:45 by Fitbit Moderator

‎06-09-2019 19:31 - last edited on ‎06-11-2019 08:45 by Fitbit Moderator

My Fitbit versa is saying that I have been locked out and it’s not connecting to the app

 

 

Moderator edit: updated subject for clarity

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‎06-11-2019 08:54

‎06-11-2019 08:54

@Keano Welcome! It's great to see you around! Sorry for the delay in my reply.

 

Let me help you with your locked Versa. Please follow these instructions to unlock your device.

 

Let me know how it goes.

 

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-11-2019 09:05

In response to AlvaroFitbit

‎06-11-2019 09:05

When I click the device tab it does not show a device lock option?

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