Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Just to be sure, lets check your current status
What phone do you have?
What is your app version?
In the phone Fitbit App Click on profile photo [top left] Help & Support App Version at the top |
And what is your watch version?
In the phone Fitbit App Click on profile photo [top left] Device photo [middle left] Firmware Version at the top |
And what version is showing on the watch?
On the watch Swipe left Settings Scroll to the bottom Click About Version near the top |
Author | ch, passion for improvement.
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