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My Fitbit app doesn't let me use the gallery

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‎11-15-2023 07:43 - last edited on ‎11-16-2023 07:17 by Fitbit Moderator

‎11-15-2023 07:43 - last edited on ‎11-16-2023 07:17 by Fitbit Moderator

When I go to the fitbit app to enter the gallery of my Versa 2 to install an app it doesn't let me enter. It says I have no Wi-Fi connection but I do, in both the smartphone and the watch. What can I do?

 

Moderator edit: format. 

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‎11-15-2023 09:26

‎11-15-2023 09:26

Hi @FranciscoManso - have a look here. No internet connection 

Author | ch, passion for improvement.

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2 REPLIES 2

‎11-15-2023 09:26

‎11-15-2023 09:26

Hi @FranciscoManso - have a look here. No internet connection 

Author | ch, passion for improvement.

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‎11-15-2023 11:58

In response to Guy_

‎11-15-2023 11:58

Thank you so much! It helped a lot!
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