My Versa 2 doesn't show SpO2 graph

[mandsplusfour]

Hi! Have the Versa 2. Have version 35.71.6.19. Have done all the updates I could, have reset, refreshed, rebooted tried everything and I do not see a graph on my dashboard for EOV under the sleep section. I put the clock face one for it, just had the dashes for the percent and no graph showing up. What can I do to be able to see the oxygen saturation? Am I missing a step?

Moderator edit: updated subject for clarity

[mandsplusfour]

That was the most clarifying answer! Thank you very much!

[Guy_]

Hi @Tracy7873 

Just to be sure can you please check for Premium

In the phone Fitbit App

Click on profile photo [top left]

Account Settings

Manage Subscriptions

It would be interesting to know the result.

[Tracy7873]

I am ever so sorry I do have premium I only got my versa 2 in November I honestly didn't realise I subscribed to it I apologise for my mistake 

[Guy_]

Not a problem, everything is working as expected.

Thanks for the feedback.

[Guy_]

@Tracy7873  Incidentally, you might be interested in this Is there a need for the SpO2 clock face? post, for when your premium runs out.

[Tracy7873]

Yes I would keep the spo face as I like to keep a check on my oxygen levels as I've respiratory problems and on oxygen 

[EdsonFitbit]

Thanks for your responses @mandsplusfour @Guy_ @Tracy7873.

I'm glad to have been of help.

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

Feel free to contact us at any time and keep on stepping.

[Guy_]

Understood.

For now its only updated once a day in the SpO2 clock face and Fitbit App, Premium section.

Have you found how to make it read Oxygen levels when you want in addition?  Would be useful if you have.

[EdsonFitbit]

Thanks for your question @Guy_.

The clock face and Fitbit app will show data for your most recent sleep session. If your sleep session is split into 2 separate logs or you take a long nap, the clock face updates to show data for the most recent sleep session after your Versa 2 syncs with the Fitbit app.

At the moment, there is no option to make your watch to track blood oxygen saturation levels at any time, however there is a request in the Feature Suggestions board called "Check my Sp02/pulse ox at anytime on supported Fitbit devices". You are welcome to vote and once any update be available it will be communicated as soon as possible.

If you have any question, please let us know.