04-05-2021 01:27 - last edited on 04-05-2021 15:32 by EdsonFitbit
04-05-2021 01:27 - last edited on 04-05-2021 15:32 by EdsonFitbit
Hi my Versa 2 was a Christmas present and I love it. Yesterday it died. Just have an unresponsive versa, it was almost fully charged at the time. I have looked after it it looks just like new not even got it wet. I cannot get it to even turn on. The app cannot sync to it. Any suggestions to what I can do? Thanks
Moderator edit: updated subject for clarity
04-05-2021 15:31
04-05-2021 15:31
Welcome to the Fitbit Community, @Paula8.
Thank you for the information provided.
I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support.
Thank you for your patience while dealing with this situation.
See you around.
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