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My Versa 2's display won't turn off

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‎06-19-2020 22:01 - last edited on ‎06-20-2020 09:11 by Fitbit Moderator

‎06-19-2020 22:01 - last edited on ‎06-20-2020 09:11 by Fitbit Moderator

My Versa time display won’t ever turn off. I’ve had it for six months and this just started happening today.

 

Moderator Edit: Clarified subject

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‎06-20-2020 09:14 - edited ‎06-11-2024 09:33

‎06-20-2020 09:14 - edited ‎06-11-2024 09:33

Hi there @Fixit4me, welcome to the Community Forums. Thanks for the details provided about your Versa 2's recent behavior. I'll be glad to help you. 

If you haven't done so yet, I'd recommend restarting your watch as follows:

  1. Hold the back button for 10 seconds.
  2. Let go of the buttons.
  3. If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device? 
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-20-2020 09:14 - edited ‎06-11-2024 09:33

‎06-20-2020 09:14 - edited ‎06-11-2024 09:33

Hi there @Fixit4me, welcome to the Community Forums. Thanks for the details provided about your Versa 2's recent behavior. I'll be glad to help you. 

If you haven't done so yet, I'd recommend restarting your watch as follows:

  1. Hold the back button for 10 seconds.
  2. Let go of the buttons.
  3. If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device? 
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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