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My Versa is dead

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‎02-03-2021 17:56

‎02-03-2021 17:56

Stopped working and is completely dead. I tried resetting but nothing. It gets hot in the charging cradle but nothing I can do to it will make it turn on. Just over 2 years old. Very frustrating. I can’t imagine there is anything else I can do except throw it away and find a more reliable smart watch. 

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‎02-04-2021 03:35 - last edited on ‎04-29-2025 08:38 by Fitbit Moderator

‎02-04-2021 03:35 - last edited on ‎04-29-2025 08:38 by Fitbit Moderator

@Tallstar7 Thanks for stopping by.

Sorry to hear about this and thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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