help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Versa screen isn't working

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-09-2019 16:55

‎07-09-2019 16:55

I have owned my Versa for 5 months. I wear it when working out .Now the screen only shows lines through it. I have tried a restart but that doesn't work. It will charge. I'm so disappointed especially for what I paid for it. Does anyone have any idea how to fix this problem. Thank you for your help. 

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎07-09-2019 17:16

‎07-09-2019 17:16

Hi, @Frankiec598! I would suggest you get in touch with Fitbit Support directly.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎07-09-2019 17:16

‎07-09-2019 17:16

Hi, @Frankiec598! I would suggest you get in touch with Fitbit Support directly.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer
0 Votes