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My Versa won't stay on for more than 4 hours

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‎10-02-2019 15:05

‎10-02-2019 15:05

My Vesra won't stay charged for more than 4 hours !!!.. From the moment I put my watch back on in the morning after a full charge, it dies by 10am. Pretty much useless at the moment. This has just started in the last couple of days ... anyone else experiencing this ? 

 

I've tried factory resetting, repairing, reloading the ap, checking settings ... can't find anything. Not sure what to do now. 

 

 

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‎10-02-2019 15:08 - edited ‎10-02-2019 15:09

‎10-02-2019 15:08 - edited ‎10-02-2019 15:09

@GreenEyesRed are you running any 3rd party clockfaces or apps? Also, did you get a firmware update lately? Does your Versa sync without issues (when was the last sync?)?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎10-02-2019 23:46

In response to Marrrmaduke

‎10-02-2019 23:46

Thanks M - it was the clock face. Changed it to a Fitbit one as a test and
the draining stopped!

Cheers!
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‎10-03-2019 04:58

In response to GreenEyesRed

‎10-03-2019 04:58

@GreenEyesRed it's great to see you in our Fitbit Community! I'm so glad to hear that you managed to get the battery draining issue fixed by changing the clock face as @Marrrmaduke advised. Thank you for posting the update here.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you guys in our Fitbit Community more often! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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