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Network down?

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‎04-23-2019 21:40

‎04-23-2019 21:40

My Fitbit shows network down anyone else in same boat?

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‎04-24-2019 01:57

‎04-24-2019 01:57

Hi @mannysolis_ab Is it the app that is showing network down? If so, try uninstalling the app, reinstall it and log back in and hopefully everything will be working. Please come back if you continue to have problems

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎04-24-2019 10:26

In response to NellyG

‎04-24-2019 10:26

Hello @mannysolis_ab I hope you'e doing well, it's nice to see you around the Fitbit Community. It's great to see you too @NellyG thanks for all your help. 

 

@mannysolis_ab I wanted to reach out and ask you if you were still getting this error message and if you have tried @NellyG's troubleshooting steps. If you have and they were helpful, please mark her post as a solution. This will be very helpful to other members in the Community. 

 

Now, if you're still seeing this message, please take a screenshot and reply to us with it. This will be very helpful for us to check this further. Thanks for your patience and understanding, we'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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