01-02-2020 14:14
01-02-2020 14:14
Just as the title. When I first got it I plugged it in and the screen lit up, I went to gete my phone to sync it with the app and it came up saying it couldn't sync so I went to check on my Fitbit and the screen was blank, I thought that wasn't right so I went and pushed the side button and still no screen. Does this mean it needs to completely charge in order for me to see the screen? I don't think this is how it's meant to be?
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01-02-2020 15:30
01-02-2020 15:30
Yes I did that but all sorted now. I just needed to let it sit for awhile on charge. I just didn't think it seemed right for the screen to not fully work while on charge for the first time but must be how it is made.
Thanks.
01-02-2020 15:17
01-02-2020 15:17
Hi @Hayleymayy , maybe a stupid question: did you setup your Versa 2 in the Fitbit app? What I mean to say is this:
1. Put your Versa 2 in the charger and connect it to your PC.
2. Go to the Fitbit app on your phone and login.
3. Choose within the Fitbit app, add a new device and choose the Versa 2.
Regards, kuzibri
01-02-2020 15:30
01-02-2020 15:30
Yes I did that but all sorted now. I just needed to let it sit for awhile on charge. I just didn't think it seemed right for the screen to not fully work while on charge for the first time but must be how it is made.
Thanks.