New Versa 2 setup

[Pamj77]

Just got my Versa 2.   When I try to set up and just goes back to beginning.  Wont recognize it?????

[N8teGee · Accepted solution]

Hi @Pamj77, good to see you around.

Can you try uninstalling the Fitbit app on your phone and reinstalling it, then try the set up process again. 

[fugicon]

This happened to me also.  I had to simply update the fitbit app, it appeared it required an update.

When I searched for the fitbit app using the android Play Store app I found that an update was available, installed it, and then the setup worked fine.   .... good luck

[Pamj77]

Yes that was exactly how it was fixed! Thank you!