10-11-2019 14:48
10-11-2019 14:48
Omg I have been so frustrated trying to delete my old Fitbit to put in new Versa2 . I am close to returning it. I keep getting turn on my Bluetooth and it’s on. Why is it so dam complicated
10-11-2019 16:27
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10-11-2019 16:27
Hi @Guggy3, what's the other model Fitbit you have? If the other model is incompatible, the Versa 2 should ask you if you want to replace the old model with the Versa 2 during the setup process.
These models include
Versa 1
Versa Lite
Inspire HR/Inspire
Ionic
Charge 3
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!10-11-2019 18:21
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-11-2019 18:21
As @DramaQueenDiva states, simply do the normal setup for the Versa 3. The app will confirm with you that it is ok to remove the versa. You want to click yes.
However to remove, tap on the Versa from the Account Page, then tap the Garbage can found in the top right.