No Notifications On Versa

[Carolrs]

I don't know how many times I have tried everything recommended by the support people and by the community in order to get my Versa to start giving me notifications to move again after they suddenly stopped.  I have done all the updates and even re-installed it, nothing helps.  I bought a new Fibit but returned it for a refund yesterday after spending over an hour trying to get it to give notifications.Should I just give up on this feature?

Moderator Edit: Clarified subject

[LucioFitbit]

Hi there @Carolrs. It's good to have you in the Community.

I appreciate you shared your experience and the troubleshooting steps performed. I'd recommend you check this article, How do I get notifications from my phone on my Fitbit device?.

Also you can try to restart your device.

If the issue persist, please contact Support Team.

Hope this helps.

[Carolrs]

Hi, Thanks for trying to help, but as I tried to explain, I restarted the device repeatedly and even reinstalled the app.  I worked with the Support Team and did all the told me to do. Nothing worked. So I am giving up.