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No Versa 2 serial number for a warranty claim?

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‎12-02-2021 11:56 - last edited on ‎12-16-2021 05:45 by Fitbit Moderator

‎12-02-2021 11:56 - last edited on ‎12-16-2021 05:45 by Fitbit Moderator

6 phone calls, 2 live chats, many emails and several disconnected calls to NO avail! Someone please advise me on what to do next!? I am just trying to process my insurance claim! Thanks!

 

 

Moderator edit: updated subject for clarity. 

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2 REPLIES 2

‎12-15-2021 06:08

‎12-15-2021 06:08

@Sammi84   The serial number is on the box.  Sadly, most of us don't keep the box after setting up our devices and getting them to work.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎12-15-2021 14:25

In response to LZeeW

‎12-15-2021 14:25

Welcome to the Fitbit Community @Sammi84. Thank you for sharing your serial number inquiry.

 

As @LZeeW mentioned, you can find your watch serial number on the box.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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