Nor receiving text notifications

[Apk19900]

I just got the Fitbit versa yesterday. I have it linked to my phone everything works. I'm getting email notifications, calls, apps.. but NO text messages. I've gone through all the troubleshooting tricks . I'm using messenger. I have it selected. I've turned everything on and off. I've restarted my device I have tried everything I can think of but I am not getting any text messages on the versa. Can anyone help. I have a galaxy s9+

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community @Apk19900! 

Congratulations on your new Fitbit Versa! I appreciate your participation in the Forums and sharing the difficulty you're experiencing with receiving text notifications. Thank you for letting me know that you have Galaxy S9+ phone and you're able to receive other notifications. I appreciate your troubleshooting efforts. Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device?

Move on to the troubleshooting steps if the issue persists. Please make sure to check this help article: What should I know about using the Fitbit app on my Android phone?

Let me know how it goes! 

[Moome_61]

I have had my Versa since they first came out. I have had my Galaxy S9 note for a few months. Everything was fine until about 2 days ago when text messages stopped working. I see on the forums that I am not the only one. Might want to check that update we just got. Nothing was changed on my phone setting wise. All other notifications such as calls work fine. Just text not working.

[Sosti713]

I am having the same exact problem since yesterday. I can receive calls and such but no text messages. I did every possible trouble-shooting solution out there and nothing has worked. I didnt change any settings on my phone, this is getting frustrating. I have a Samsung Galaxy s10e and it has worked flawlessly up until yesterday with my fitbit Versa. Help!

[LiliyaFitbit]

Welcome to the Fitbit Community @Sosti713. It's nice to see you around @Moome_61. I am sorry for the delayed response. 

Thank you for joining the conversation and sharing the difficulty you're experiencing with receiving text notifications. I appreciate your troubleshooting efforts and for letting me know that you haven't changed your phone settings. Our team is aware of this issue and continues to monitor the situation and work on the fix. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.

I appreciate your patience. I'll be around if you need further assistance.