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Not clearing message

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‎03-25-2020 07:57

‎03-25-2020 07:57

Hello 

there is a message from Feb 24th that just will not clear . What can I do ? 

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‎03-25-2020 09:29

‎03-25-2020 09:29

Is this message on your Versa Lite? 

Clear All doesn't work or swiping off the screen? 

Have you tried a restart, or a shutdown? 

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