Not syncing and pausing

[Siouxsee]

Hi all,

I noticed last night my Fitbit didn’t track my sleep and today on my walk it kept pausing itself on and off when I had it on the walk setting. Do you think sweat will affect this as I notice my wrist gets very hot and sweaty in this heat. 
TIA

Sue

[Beth203]

My fitbit is not syncing with my WW app.  Also on the Fitbit app, it is not tracking my steps.

[Ttraylor]

Try this (for one issue) in your watch go to your exercise and in the upper right corner click on the gear (settings) and scroll down to auto pause and change that to “off”.  I have noticed that sometime my Versa 2 does not track my sleep very well at all.

[Siouxsee]

Hi, thanks for your answer, but I must be looking in wrong place as I can’t find auto pause or the off button. Can you steer me towards where I must fibd it please.
Thank you
Sue

Sent from my iPhone

[Ttraylor]

I have the Versa 2 and on the watch if I swipe to the left and then tap on Exertise, it takes me to the different exercises.  If I then tap on the exercise that I want, it the upper right corner there is a little grear symbol.  If I tap on that gear it will take me to a list of items that I can toggle on and off.

Before you try your exercise, go to your app on the phone and swipe down.  This will refresh and sync to your watch.  Then select the exercise that you want to do.

I hope that helps.

[Beth203]

Thank you! I realized it was not seeing my new phone. Am syncing now.

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Bethany