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Notification issue on fitbit versa lite

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‎07-05-2019 07:58

‎07-05-2019 07:58

Even if connected with Bluetooth notifications are not showing,shows one error message restart your phone to enable notifications,(one plus6).I am tired of restarting my phone as well as fitbit device😠.(I tried all possible ways e.g watching you tube videos,Quora ,.....).Please help me out Bcz it's so cool I don't want to return it

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‎07-07-2019 16:32

‎07-07-2019 16:32

Welcome to the Fitbit Community @Mandyminder. I am sorry for the delayed response.  

 

Thank you for sharing the details of the difficulty you're experiencing with receiving notifications on your Fitbit Versa Lite. I appreciate your troubleshooting efforts and the additional details. I totally understand how you are feeling as you like the device and would like to continue using it and enjoying its features. Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device? Move on to the troubleshooting steps if the issue persists. 

 

Let me know how it goes! 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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